Indian and Maori - IT support

Welcome to Tech Planet

At Tech Planet, we specialise in tailoring technology solutions to meet the needs of businesses and nonprofits. Our services range from Microsoft 365 administration to IT infrastructure support.

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Finding the right IT partner is crucial for your success.

Our Services

Explore our comprehensive suite of IT management services designed to streamline operations and enhance productivity across your organisation.

IT Managed Services

We manage your IT environment end‑to‑end, covering service desk, Microsoft 365 administration, network infrastructure, and servers. Our proactive monitoring and maintenance keep everything performing at its best.

Automation & App Development

Reduce manual effort and streamline repetitive processes with Microsoft Power Automate, Power Apps, and Microsoft 365. We digitise tasks, simplify workflows, and build lightweight custom apps to boost efficiency across your organisation.

Onsite and Remote Support

Whether you need hands‑on assistance or remote troubleshooting, our technicians keep your systems running smoothly, securely, and with minimal disruption.

Consulting Services

Get clear, strategic guidance to strengthen and future‑proof your IT environment. We help you make the most of Microsoft 365, Azure, and modern workplace technologies to support long‑term growth.

Security Services

Protect your business with comprehensive cyber security. We secure your systems using Microsoft Defender and other enterprise‑grade tools, monitor for threats 24/7, and respond swiftly to keep your data safe.

Service Desk Support

Our dedicated service desk provides round‑the‑clock support for your Microsoft 365 apps, devices, and systems — resolving issues quickly and keeping your team productive.

Procurement and Disposal

We manage the full lifecycle of your technology assets — from sourcing the right equipment to environmentally responsible disposal at end‑of‑life.

Non-profit IT Support

Specialised IT support for non‑profit organisations, including discounted Microsoft 365 licensing guidance, secure cloud setups, and ongoing technical support tailored to your needs.

Azure Services 

Unlock the power of Microsoft Azure with secure, scalable cloud solutions. We support cloud migration, infrastructure management, and optimisation to help your organisation operate with agility and confidence

Managed Cloud Services

We proactively manage, monitor, and optimise your cloud environment — including Microsoft 365 and Azure — to ensure reliability, performance, and cost‑effectiveness.

Use Cases

See how Tech Planet supports organisations with practical, effective IT solutions that improve performance, security, and day-to-day operations. 

Managed Service for End‑User Devices (Local Government)

A local government organisation expanding to a new remote site needed a fully outsourced IT model. Tech Planet planned, designed, and implemented cabling, networking, and end‑user device support, allowing internal IT staff to focus on core projects.

Key outcomes:
- Access to a wider pool of skilled IT specialists
- Stronger security through modernised controls
- Improved reporting and visibility
- Proactive monitoring for faster issue resolution

Onsite Operational Support (Large Private Organisation)

A nationwide organisation with 1,700+ staff required onsite IT support for its Wellington office to complement its Auckland‑based remote team. Tech Planet delivered consistent, high‑quality support across Apple Mac, mobile devices, AV equipment, and VIP executive needs.

Key outcomes:
- Better end‑user experience through a knowledgeable, consistent team
- Incidents and requests resolved within SLA
- Customer service KPIs exceeded, extending the service agreement
- Freed internal IT teams to focus on wider sites and project delivery

Outsourced IT Transition (Community Organisation)

A community organisation wanted to move from an in‑house IT model to a fully outsourced service. Tech Planet designed a tailored managed service, enabled access to discounted Microsoft licensing, migrated data to the cloud, and decommissioned legacy servers.

Key outcomes:
- Reduced costs through Microsoft licensing benefits
- Improved remote working capability
- More agile and responsive operational support
- Full management of devices, network, cloud apps, and Microsoft 365/Azure

Client Testimonials

Hear from our satisfied clients and understand how Tech Planet has transformed their technology landscape.

Tech Planet has revolutionized our IT operations. Their support is unparalleled, and they truly understand our needs.

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John Smith IT Manager

The implementation of solutions provided by Tech Planet has streamlined our processes tremendously.

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John Deo Service Desk Specialist

Tech Planet's service desk is incredibly helpful and responsive whenever we face issues.

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Mary Austin Lead Developer

Our experience with Tech Planet has been exceptional. They are true partners in our growth.

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James Rods Operations Director